Privacy Policy
Last updated: Feb 3, 2026
1. Introduction
Welcome to Subsight. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (subsight.app) or use our subscription tracking services, and tell you about your privacy rights and how the law protects you.
Legal Entity:
Subsight, MB
Tuskulenu g. 5-32, LT-09216
Vilnius, Lithuania
Email: support@subsight.app
2. The Data We Collect
We collect, use, store, and transfer different kinds of personal data about you which we have grouped together follows:
Identity Data: First name, last name, username, or similar identifier.
Contact Data: Billing address, business email address, and telephone number.
Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and operating system.
Transaction Data: Details about payments to and from you and other details of products you have purchased from us. Note: We do not store full credit card details. All payment processing is handled securely by Stripe.
Subscription Data: Information about the software tools and subscriptions you track using our service, including costs, renewal dates, and usage.
3. How We Process Bank Statements & CSV Imports
A core feature of Subsight is the ability to automatically detect subscriptions by analyzing your bank statements or CSV files.
Temporary Processing: When you upload a bank statement (PDF) or a CSV file, our system scans the document solely to identify recurring software subscription payments.
Immediate Deletion: Once the analysis is complete and the subscription data has been extracted to your dashboard, the original source file (PDF or CSV) is permanently deleted from our servers. We do not retain your raw bank statements.
AI Processing: We may use third-party AI providers (such as OpenAI) to parse and categorize transaction text. No personal banking credentials or unrelated financial history is used to train these models.
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
To provide the Service: To manage your account, track your subscriptions, and display your dashboard.
To improve our Service: Using analytics to understand how users interact with our features.
To communicate with you: Sending you transactional emails (e.g., password resets, subscription alerts) or service updates.
5. Third-Party Service Providers
We do not sell your data. However, we share data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users. These partners are compliant with GDPR and data protection standards:
Provider
Purpose
Bubble.io
Framer
Stripe
OpenAI
Postmark
Slack
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Account Data: Retained as long as your account is active.
Uploaded Files: Deleted immediately after processing.
7. Your Legal Rights (GDPR)
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data ("Right to be forgotten").
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
If you wish to exercise any of the rights set out above, please contact us at support@subsight.app.
8. Cookies
We use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, but strictly necessary cookies (like those used for logging in) are required for the app to function.
